Return Policy

At Longevity Elixir, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return policy below.

1. Eligibility for Returns

  • Returns are accepted within 30 days of the delivery date.
  • Items must be unopened, unused, and in their original packaging.
  • Opened or used products cannot be returned due to health and safety regulations.

2. Return Process

  1. Contact our customer support at Contact Us with your order number and reason for return.
  2. We will provide you with return instructions and the shipping address.
  3. Pack the item securely and ship it back using a trackable shipping method.
  4. Once we receive and inspect the returned item, we will process your refund or exchange.

3. Refunds

  • Refunds will be issued to the original payment method within 5-10 business days after receiving the returned item.
  • Shipping fees are non-refundable, except in cases of incorrect or defective products.

4. Exchanges

  • If you received a defective or incorrect item, we will replace it at no extra cost. Please contact us within 7 days of receiving your order.

5. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item was defective or incorrect.
  • We recommend using a trackable shipping service, as we are not responsible for lost returns.

If you have any questions about our return policy, feel free to contact us 

Thank you for shopping with Longevity Elixir! ✨